Privacy Policy

Introduction

At KidLearn Lab, we take the privacy and safety of children very seriously. This Privacy Policy explains how we collect, use, protect, and share information when you or your child use our e-learning platform and services.

Information We Collect

Personal Information from Parents/Guardians

When you create an account or contact us, we may collect:

• Parent/guardian name and contact information (email, phone number)
• Billing and payment information
• Child's first name and age (for educational purposes)
• Communication preferences

Student Learning Data

To provide personalized education, we collect:

• Course enrollment and progress information
• Assessment results and learning achievements
• Time spent on educational activities
• Interactions with course materials

Technical Information

We automatically collect certain technical data:

• Device type and operating system
• IP address and browser type
• Usage patterns and navigation paths
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our educational services
• Personalize learning experiences for each child
• Track progress and generate performance reports
• Communicate with parents about their child's learning
• Process payments and manage subscriptions
• Send important updates about our services
• Ensure platform security and prevent fraud
• Comply with legal obligations

Children's Privacy Protection

We are committed to protecting children's privacy:

• We do not knowingly collect personal information directly from children without parental consent
• We comply with applicable children's privacy laws including COPPA (Children's Online Privacy Protection Act)
• Parents have the right to review, delete, or refuse further collection of their child's information
• We do not use children's data for advertising or marketing purposes
• We do not share children's personal information with third parties for their marketing purposes

Data Sharing and Disclosure

We may share information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform (hosting, payment processing, analytics). These providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or to protect the rights and safety of our users.

Business Transfers

If KidLearn Lab is involved in a merger, acquisition, or sale of assets, user information may be transferred, subject to the same privacy protections.

Data Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (SSL/TLS)
• Secure data storage with access controls
• Regular security audits and updates
• Employee training on data privacy
• Limited access to personal information on a need-to-know basis

Your Rights and Choices

As a parent/guardian, you have the right to:

• Access and review your child's personal information
• Request correction of inaccurate information
• Delete your child's account and associated data
• Opt-out of marketing communications
• Control cookie settings through your browser
• Export your child's learning data

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you request account deletion, we will remove personal information within 30 days, except for data we are legally required to retain.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]

Address: 33 Yusif Vezir Chamanzaminli Street, Sheki, AZ5500, Azerbaijan

Parental Consent

By creating an account and enrolling your child in our programs, you consent to the collection and use of information as described in this Privacy Policy. You may withdraw consent at any time by contacting us.